– Why does NASA give so much positive feedback to its pilots landing the Space Shuttle? In this quick clip, Lawrence Polsky, examines when positive feedback is most useful.
Lawrence Polsky is a Managing Partner of PeopleNRG, a consulting company and also co-author of ‘Perfect Phrases for Communicating Change» and «Perfect Phrases for Conflict Resolution» The paperback and Kindle versions can be found on Amazon at
People NRG is a change catalyst, facilitator and sounding board. They use innovative yet practical techniques which enable leaders to overcome challenges they face when leading a team, division, or company in new directions. Professional Bios for Antoine Gerschel and Lawrence Polsky can be found at
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