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THE PYGMALION EFFECT IN LEADERSHIP



Higher expectations influence performance. Positive reinforcement can lead to good results. Those who expect more, get more.
Self-fulfilling prophecies, it turns out, are just as prevalent in offices as they are in elementary school classrooms. If a manager is convinced that the people in her group are first-rate, they’ll reliably outperform a group whose manager believes the reverse—even if the innate talent of the two groups is similar.

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