Keynote Speaker Ryan Estis tells the story of a very special encounter with Starbucks Shift Supervisor Lily Olson on Christmas Eve.
If you know Ryan’s story about “pouring happiness,” you also know that the #LilyEffect is a mindset and a practical method anyone can embrace to build relationships that move beyond a transaction to something much more valuable.
Are you invested in creating more meaningful relationships with customers? It might pay to take a page from this playbook:
To learn more about turning customers into brand evangelist visit:
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